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From a valued bookstore customer in an email to me dated 3/16:

Thank you for your correspondence. [she signed up for our newsletter and received the notification, apparently]. Your coffee was good this AM. Thank you. But your book exchange policy sucks. Sorry we couldn’t do business. If your policy should change to an even exchange of books, I will have a lot of good books to offer ( I realize you can’t do that). Until then, please remove me from your list.

Thanks for your kind hospitality when I came in this morning. I mean that sincerely and regret we couldn’t do business at this time.


In an open response to this valued customer:

Dear Valued Customer,
Thank you for your input. If we should, at some time in the not-so-near future, decide to become a LIBRARY, loaning books for FREE, and receiving federal and state funds to cover our BILLS, you will be the first one I will contact. Until then, here's some information you may find useful:

-Jackie Wilson, Owner
The Bookstore That Sucks But Still Has Good Coffee and Friendly Service

P.S. How do you think I pay for that wonderful free coffee you enjoyed so much, HMMMM?


(At least I was nice when she was here. That should get me some kind of BS bonus points, right?).